Customer Service, Guarantee/Warranty & Return Policies
Our goal, mission and policy, is to provide you with the best products, at a great price and to offer you a secure, private - yet easy and positive shopping experience. Asian Sun Tea pledges complete satisfaction, guaranteed. If, for any reason, your expectations are not met, simply return your purchase (unopened) and we will gladly replace it or refund your money within 30 days of purchase. For all opened products please call us at 866-900-8246 and ask for Customer Service.
Re: Asian Sun Tea
314 West Institute Place, Suite 1W
Chicago, IL 60610
You may also call us at 312-640-1900.
Questions, Suggestions, Comments
We love to hear from our customers and we want to provide you with the best service possible. Please use our online contact form or call us at 312-640-1900.
If you would like to place an order via telephone, please feel free to call our toll free number at 1-866-900-T2GO (1-866-900-8246).
We accept Visa, MasterCard, American Express and Discover.
We also accept PayPal as a form of payment. PayPal is an account-based system that lets anyone with an email address securely send online payments using a credit card, a debit card or a bank account.
Shipping Locations, Methods and Rates
We currently ship to the Continental United States using UPS. We can ship using other carriers at your request - just call us at 866-900-T2GO (1-866-900-8246) and give Customer Service your special request.
Currently we offer UPS Ground and UPS Next Day Air®:
UPS Ground: Standard ground delivery to to all states and Puerto Rico, typically in 3 to 5 business days.
We do not currently ship outside of the US and its' territories.
We respect your privacy and will never release or sell any information about you to third parties. For our complete Privacy and Security Policies, please visit our Policies page.